From Afghanistan to agency – the methods of a successful negotiator

Recorded live at the EA Masters event on Friday 22nd September, 2017.

Being a master hostage negotiator requires a rare level of communication skills. Richard Mullender offers a unique perspective on how to influence people in challenging situations, following his role as part of the team that negotiated the high-profile release of three UN workers held hostage by the Taliban in Afghanistan in 2004.

We managed to grab Richard fresh off of stage from the EA Masters for an exclusive live interview and to nab you some valuable tips to take back to your offices.

Watch the full interview below.

Not yet a member of the Rightmove Hub?

Enter your details to become a member of the Hub.

New User Registration

Don’t worry, even if you choose not to hear from us about upcoming webinars and training, we’ll continue to tell you about important information affecting your account and Rightmove membership.

Remember, you can always update your preferences by logging into your profile on the Rightmove Hub.

You can read our Privacy Policy to find out more about how we might use your data for marketing and communications.

*Required field