This May - get involved. get educated. get compliant.
Legislation Live Online: a month of live webinars with guest experts
We’ve changed the way you sign up for webinars so that you don’t have to re-enter your details every time. Just follow these two easy steps.
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Sign up to webinars
Upcoming webinars
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25th Apr
20182:30pm - 3:15pmWhat's up? What's down? Making sense of the property Market
The first few months often set the tone for the year, so what’s happened so far in 2018? Join us live for our State of the Market Webinar with insights... read more
The first few months often set the tone for the year, so what’s happened so far in 2018? Join us live for our State of the Market Webinar with insights from Director and housing market analyst Miles Shipside. He’ll explore the highlights of the year so far, covering trends for both sales and lettings and outlook.
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1st May
20189:30am - 10:15amBuild a Brilliant Brand
Think differently about your brand by understanding the secrets to marketing success. Join us for this new webinar full of top marketing insight that’ll help you win more business in... read more
Think differently about your brand by understanding the secrets to marketing success.
Join us for this new webinar full of top marketing insight that’ll help you win more business in the long term.
In 45 minutes, we share:
• How to make sure your brand stands out from your competitors
• What to say, and how to say it, to get the best results
• Why, deep down, we’re all like lizards…Who it’s aimed it:
•The person responsible for shaping the marketing strategy of your estate or lettings agency• Other team members looking to brush up on their marketing knowledge
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2nd May
20189:30am - 10:15amBest practice to winning new instructions
For many agents winning new instructions is top of the list, but for most the opportunity is already there. In this webinar we look at maximising what you already have... read more
For many agents winning new instructions is top of the list, but for most the opportunity is already there.
In this webinar we look at maximising what you already have as standard within your Rightmove membership, this masterclass includes:
• Lead management, how to get more from your inbound enquiries.
• Data mining, how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools
• How to be the winning agent, using Rightmove reports to stand out from the crowd and convert valuations in to instructions.Who is this for:
• Sales and Dual Agents only
• Anyone looking for the opportunity of growth
• Anyone looking to win and convert more -
8th May
20189:30am - 10:30amCyber security: Manage the risks without losing consumer trust (with cyber security expert Duncan Hall)
Will the Facebook and Cambridge Analytica revelations prove to be a turning point in the data protection landscape? With the biggest change in data protection legislation for a generation -... read more
Will the Facebook and Cambridge Analytica revelations prove to be a turning point in the data protection landscape?
With the biggest change in data protection legislation for a generation - GDPR - about to come into effect, forget the theory; what practical steps should agents take to meet their obligations, manage the risks around a data breach and retain the trust of their consumers?
This webinar is for anyone responsible for the planning and implementation of GDPR policies and procedures. We will be joined by Duncan Hall, Head of Cyber Security at Millbridge Systems, who will be able to advise the practical measures you ought to be considering as you wrestle with GDPR. Following a short recap of the key actions firms should be taking, we will “open the floor” for questions. So, whether you are still confused by GDPR or seeking reassurance that your plans are appropriate. This could be your last chance to get some expert guidance ahead of the regulations taking effect.
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9th May
20189:30am - 10:00amA simple guide to successful Email Marketing
Win more with great email marketing. Email marketing is a great way for you to target key messages to the right audience and generate more leads. If you’re starting from... read more
Win more with great email marketing. Email marketing is a great way for you to target key messages to the right audience and generate more leads. If you’re starting from scratch or simply looking for a refresh, this webinar will have something for you. We share top tips on creating great looking campaigns, managing your data effectively, when to send your marketing messages and ideas on where to go for your content inspiration.
In 30 minutes we will cover:
• What is email marketing
• Getting started
• Content
• Think mobile
• Campaign AnalysisWho is this for:
Those who are new to email marketing or looking for a refresh -
10th May
20189:30am - 10:30amBan on letting fees: what to do next? (with David Cox, ARLA Propertymark)
The tenant fee ban is coming. How will this impact your business? Will your landlords end up paying more? When will this come into force? These are probably some of... read more
The tenant fee ban is coming. How will this impact your business? Will your landlords end up paying more? When will this come into force?
These are probably some of the questions you are still wanting answers to. That’s why David Cox, CEO of ARLA Propertymark joins us to provide an update on the letting fees ban and answer your burning questions live on the day.
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15th May
20189:30am - 10:15amWhat is Professional Property Presentation?
Our top tips for creating great Rightmove listings and measuring and maintaining success. Our research shows that more views of your listings means more enquiries, leading to both a quicker... read more
Our top tips for creating great Rightmove listings and measuring and maintaining success.
Our research shows that more views of your listings means more enquiries, leading to both a quicker sale/let for your client and more potential instruction opportunities for you.
In 45 minutes, we’ll cover:
• The value of great Rightmove listings
o Eye opening research from vendors, landlords and agents
• 3 ways to maximise your detail views
o Best practice tips on your photos, descriptions, pricing and much more
• How you can measure and maintain success
o 3 reports that will save you time, improve your client relationships and help you prioritiseWho’s it for?
Anyone responsible for:
• Creating Rightmove listings/property adverts
• Increasing the number of online enquiries you receive
• Managing vendor/landlord feedback and pricing conversations. -
16th May
20189:30am - 10:30amHandling customer complaints (with Katrine Sporle, The Property Ombudsman)
Complaint handling is under the spotlight. The Ministry of Housing, Communities and Local Government has asked what can be done to improve in-house complaint handling. In this webinar Katrine Sporle,... read more
Complaint handling is under the spotlight. The Ministry of Housing, Communities and Local Government has asked what can be done to improve in-house complaint handling.
In this webinar Katrine Sporle, the Property Ombudsman, answers your questions on the why and how of complaint handling and gives advice and insights on:
- The reputational value of effective complaint handling
- How to develop a culture of excellence in customer care
- What TPO is doing to develop a toolkit and training module for front line staff
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17th May
20189:30am - 10:30amGDPR: One week left to comply (with GDPR specialist Matthew Holman of EMW Law)
Next week, the most significant piece of European data protection legislation in 20 years will come into force when the General Data Protection Regulation (GDPR) replaces the 1995 Data Protection... read more
Next week, the most significant piece of European data protection legislation in 20 years will come into force when the General Data Protection Regulation (GDPR) replaces the 1995 Data Protection Directive.
If you have watched our previous webinars and still have unanswered questions, lawyer Matthew Holman, Principal at EMW Law LLP will be on hand to answer your questions you still have.
This webinar is relevant to all professionals who use, collect, control or process any form of personal, or sensitive customer data.
Watch the replays of Matthew's previous webinars here:
https://hub.rightmove.co.uk/gdpr-start-live-qa-data-protection-lawyer-matthew-holman/
https://hub.rightmove.co.uk/direct-marketing-not-dead-market-gdpr-becomes-law/
https://hub.rightmove.co.uk/gdpr-dont-leave-late-comply/
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22nd May
20189:30am - 10:30amEstate Agents to be regulated: what does the future hold? (with NAEA Propertymark's Mark Hayward)
Government proposals have been announced for the regulation of the estate agency industry. Mark Hayward, CEO of NAEA Propertymark, is on hand to outline how you'll need to operate to... read more
Government proposals have been announced for the regulation of the estate agency industry.
Mark Hayward, CEO of NAEA Propertymark, is on hand to outline how you'll need to operate to comply with future standards and to discuss the recommendations and proposals made by the secretary of state regarding regulation for the sector.
You can pre-submit any questions you have for Mark by emailing webinars@rightmove.co.uk
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23rd May
20189:30am - 10:15amBest practice to winning new instructions
For many agents winning new instructions is top of the list, but for most the opportunity is already there. In this webinar we look at maximising what you already have... read more
For many agents winning new instructions is top of the list, but for most the opportunity is already there.
In this webinar we look at maximising what you already have as standard within your Rightmove membership, this masterclass includes:
• Lead management, how to get more from your inbound enquiries.
• Data mining, how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools
• How to be the winning agent, using Rightmove reports to stand out from the crowd and convert valuations in to instructions.Who is this for:
• Sales and Dual Agents only
• Anyone looking for the opportunity of growth
• Anyone looking to win and convert more -
29th May
20189:30am - 10:00amA simple guide to successful Email Marketing
Win more with great email marketing. Email marketing is a great way for you to target key messages to the right audience and generate more leads. If you’re starting from... read more
Win more with great email marketing. Email marketing is a great way for you to target key messages to the right audience and generate more leads. If you’re starting from scratch or simply looking for a refresh, this webinar will have something for you. We share top tips on creating great looking campaigns, managing your data effectively, when to send your marketing messages and ideas on where to go for your content inspiration.
In 30 minutes we will cover:
• What is email marketing
• Getting started
• Content
• Think mobile
• Campaign AnalysisWho is this for:
Those who are new to email marketing or looking for a refresh -
30th May
20189:30am - 10:15amWhat is Professional Property Presentation?
Our top tips for creating great Rightmove listings and measuring and maintaining success. Our research shows that more views of your listings means more enquiries, leading to both a quicker... read more
Our top tips for creating great Rightmove listings and measuring and maintaining success.
Our research shows that more views of your listings means more enquiries, leading to both a quicker sale/let for your client and more potential instruction opportunities for you.
In 45 minutes, we’ll cover:
• The value of great Rightmove listings
o Eye opening research from vendors, landlords and agents
• 3 ways to maximise your detail views
o Best practice tips on your photos, descriptions, pricing and much more
• How you can measure and maintain success
o 3 reports that will save you time, improve your client relationships and help you prioritiseWho’s it for?
Anyone responsible for:
• Creating Rightmove listings/property adverts
• Increasing the number of online enquiries you receive
• Managing vendor/landlord feedback and pricing conversations. -
31st May
20189:30am - 10:30amTenancy deposits: everything you need to know (with Mike Morgan, Tenancy Deposit Scheme)
After more than 10 years of deposit protection, landlords still fall foul of the rules for not protecting deposits, and are surprised that they are not always able to claim... read more
After more than 10 years of deposit protection, landlords still fall foul of the rules for not protecting deposits, and are surprised that they are not always able to claim all that they want from a tenant.
Mike Morgan, Dispute Resolution Director from the Tenancy Deposit Scheme, will join us to discuss the top tips for protection deposits quickly and easily. He will then be on hand to answer the questions you have about how adjudicators decide what deductions can be made at tenancy end.
A great opportunity to get clued up and make sure you're supporting your landlords effectively.
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