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New starter induction training


Accredited compliance courses:

Our accredited courses are certified, meaning that at the end of each course or module, you will be asked to sit a proof of learning test, sufficiently pass the test and you’ll be awarded your certificate. This certificate can be used to satisfy regulators that mandatory minimum training standards have been met as well as evidence for your CPD.

 

Personal development courses: 

Support your continuing personal development with Rightmove certified CPD courses. At the end of each course you will be asked to sit a proof of learning test to be awarded your pass certificate for CPD and training evidence.

Get to grips with all things Rightmove with our series of training videos.

They’re ideal for new joiners in a business or those just in need of a refresher on making the most of your Rightmove membership.

Reignite your property listings

Length: 25 minutes

What’s covered:

  • Top tips on getting more views for every one of your Rightmove listings
  • Best practice tips on your photos, floorplans, descriptions and videos
  • How you can measure and maintain success

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How to…add a property

Length: 2 minutes

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How to…use your Property Performance Report

Length: 4 minutes

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How to…use your Marketing Report

Length: 4 minutes

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How to…create a patch

Length: 3 minutes

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How to…use your lead reports

Length: 4 minutes

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How to…add a Featured Property

Length: 3 minutes

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How to…add a Premium Listing

Length: 3 minutes

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How to use… the Market Share Reports

Length: 5 minutes

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How to use… the Price Reduction Report

Length: 3 minutes

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How to use… the Time on Market Report

Length: 3 minutes

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How to use… the Best Price Guide (for creating valuation reports to take to a market appraisal)

Length: 18 minutes

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Winning instructions with Rightmove

Length: 16 minutes

What’s covered:

• Combatting overvaluation
• Turning a conversation from fees to service
• Killer closes from the industry’s top trainers

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Attract more landlords with Rightmove’s tools

Length: 63 minutes

What’s covered:

  • Reaching Rightmove’s landlord audience – on and off Rightmove
  • Using your lead reports more effectively to identify “hidden” landlords
  • Winning more instructions by backing up your expertise at rental valuations with Rightmove data
  • Using the Marketing Report – Making sure you find a good quality tenant, quickly, and don’t lose the instruction you’ve worked so hard for
  • Tailoring your advertising messaging on Rightmove to attract landlords

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Estate agency basics

We’re joined every month in our webinar studio by leading industry experts. Here are replays of a couple of their sessions that are ideal for getting new starters in estate agency up to speed with the basics of applicant handling, negotiation and valuations.

Make every phone call count with Penny Blake

Length: 45 minutes

Penny Blake trains businesses all around the world across industries on delivering exceptional service over the phone. This session is essential for anyone who talks to customers every day.

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Raising selling standards with Julian O’Dell

Length: 47 minutes

Ideal for anyone who deals with handling applicants and booking viewings. Julian O’Dell’s training is packed full of handy, practical tips you can use every day. His session is designed to help you become a better sales person and make the most of every customer interaction.

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Raising standards as a valuer with Julian O’Dell

Length: 60 minutes

Ideal if you’re responsible for carrying out valuations or market appraisals. This training session will help you get through more doors and secure more instructions from those valuations by improving closing techniques and overcome objections.

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