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How to adapt your agency for The Next Normal – with Peter Knight

Recorded live on Tuesday 08th September 2020

As founder of the Property Academy and organiser of the EA Masters event, Peter Knight works with the UK’s best agents day-to-day.

In this webinar he shareed how leading agents have embraced the challenges of 2020 and the changes they’ve made to their businesses to achieve new levels of success.

We discussed:

  • Understanding the next level of Customer Experience (CX4.0)
  • Redefining your Competitive Advantage for the next normal
  • The key to identifying and utilising PropTech and other outsourced services

You’re sure to come aware with practical tips you can put in place straight away. As one of the industry’s most inspiring leaders, Peter’s advice is not to be missed.

 

About the speakers:

Peter Knight has a 40-year career in estate agency starting as a negotiator through to MD of Jackson Property Services. He’s the founder of Property Academy whose purpose is to inspire property professionals to fulfill their potential through coaching, mentoring and events. Peter is an International award winning speaker and author of bestselling book ‘HEMP’, the ‘Highly Effective Marketing Plan’.