‘The Ombudsman’s Casebook’ – with Deputy Ombudsman, Jane Erskine

Webinar recorded live – 14th March 2019

Jane Erskine went through the requirements of the TPO Code to help you understand how to resolve disputes, in particular those disputes about misleading omissions and misleading actions under the CPRs.

How does TPO deal with complaints from consumers about Estate Agents?

This webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to protect yourselves should a dispute occur.

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