Diana Ross once sang – we talk about love, love, love – and what’s not to love about property chains? Well, quite a lot unfortunately! Sometimes frustrating back and forth between your client’s and the buyer’s solicitors, waiting on searches and surveys, lack of communication, miscommunication, lender valuations and potential renegotiations, which can sometimes all lead to very long completion timelines that nobody wants.
In this webinar, esteemed business consultant, Clare Yates, helped you gain a deeper understanding of exactly why Sales Progressors are so important for the property industry and the success of your estate agency.
Importantly, Clare helped you:
• Gain a better understanding of key stakeholders – conveyancers, financial advisors and surveyors – and how to work with them to achieve a successful outcome for your customers.
• Overcome the most common challenges, identify problems early and find the right solutions.
• Learn different ways to communicate and collaborate with stakeholders to improve the customer experience and minimise delays.
This session will support your learning and revision for the Level 3 Certificate for Sales and Lettings Agents – CELA.
This session will count towards your Continuing Professional Development (CPD) hours and will award you a CPD Certificate.