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Reduce fall-throughs with Phil Spencer and John Reynolds

Recorded live on Thursday 23rd July

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Home sales guide for sellers

In a market where almost half of all transactions experience hold-ups in a property chain¹ and collapsed sales cost buyers and sellers almost £3,000 on average², agents are under growing pressure to keep transactions moving and clients committed.

In this session, we were joined by Phil Spencer, one of the UK’s most recognised and trusted property experts. Alongside him was John Reynolds, COO of Coadjute – a leading voice on how technology can be utilised to speed up transactions.

Together, they combined real-world insight from the front line with practical, tech-enabled solutions already being used to speed up sales, reduce duplication and improve collaboration across the chain. They outlined what agents can do to reduce fall-throughs and move transactions faster.

In this webinar we covered:

⚠️ Why transactions fall through – and what top agents do differently

💬 How to qualify buyers properly and keep clients committed

📉 Practical ways to reduce delays and collapse risks

📦 What upcoming Government reforms mean, including property sale packs

🔗 Improving chain visibility and avoiding late-stage surprises

Guest speakers:

Phil Spencer is one of the UK’s most recognised property experts, best known for presenting Location, Location, Location. With over 20 years’ experience in the housing market, he works closely with buyers, sellers and agents, bringing practical insight into what drives successful transactions. He is also a property investor and co-founder of Move iQ.

John Reynolds is Co-Founder and COO of Coadjute, the UK’s fastest-growing AML service provider. With 30 years’ experience in governance, risk and compliance, he is an ISO 31000 expert, ICA member and creator of the Assured Compliance Framework. He has led major programmes for HM Land Registry, Mastercard and the Bank of England. He is also the author of Digital Bricks and Mortar.

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