The Renters’ Rights Bill is the biggest shakeup in lettings legislation for a generation. With change comes opportunity for those eager to embrace it. Together with Sussie Corolla from the Guild of Lettings & Management, we explore strategies to increase value to clients, strengthening services for landlords, and staying ahead of the competition.
In this live session with Q&A, we covered:
• Understand landlord concerns and needs
• Identify key opportunities for letting agents
• Explore tools to support landlords
With close to 20 years of experience, Susie has hands-on experience dealing with issues that require solutions, particularly matters relating to landlord and tenant law, maintenance, repairs, and the life cycle of the tenancy. Susie is a key contributor to the Rightmove CELA qualification and a renowned in-person trainer.
Susie Crolla is Chief Executive of the Guild of Letting & Management. Susie prides herself on being customer-focused and enjoys the opportunity to work closely with clients. Building relationships is at the heart of GLM.