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TPO virtual conference 2020 – Looking back and moving forward

Webinar recorded live on

This year’s The Property Ombudsman Conference has gone virtual. Watch it exclusively here on the Rightmove Hub, including an exclusive address from new Ombudsman Rebecca Marsh.

We’re pleased to welcome Katrine Sporle, Property Ombudsman and Jane Erskine, Deputy Ombudsman who will present a slimmed down version of TPO’s national conference that was due to take place in Birmingham on this day.

The session covered three sections:

  • Final words from the current Ombudsman. Katrine will take a look back over her last five years as Ombudsman, picking out the issues that have impacted on the sector and looking to what the future may hold.
  • Be the Ombustman – Jane and Katrine will invite you to join the live and interactive workshop, with real life case examples from sales, lettings and leasehold management. You will be the ombudsman, you will decide the outcome.
  • Hear from the new Ombudsman. With Katrine’s term as Ombudsman coming to an end in October, the webinar will conclude with an exclusive interview from the new Ombudsman, Rebecca Marsh, who will be introduced by the TPO Chair of the Board, Baroness Warwick.

We hope you will join us for what will be a thought provoking and valuable session.