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4 useful tools for busy letting agents



I’ve been spending the first few weeks in my new role talking to, listening to and learning from letting agents around the country. One thing that’s clear is that you’re busier than ever. I thought it would be useful to share some of the ways that agents are using some Rightmove features to save precious time.

Christian Balshen – Head of Lettings, Rightmove

Use video to cut down on unnecessary viewings

Some letting agents have told me that as many as 25% of their lets are now completed without a physical viewing. This has led to some agents carrying out less than one viewing per let and has given them a lot of time back. Showing videos that highlight both the good and bad points of a property helps to determine a tenant’s genuine interest before a viewing.

Video tools and advice

Order references from within your CRM

Many lettings teams are still logging in to separate platforms to order, track and retrieve references. If you are, then Van Mildert referencing could be a quick and easy time saver. It’s integrated with major CRMs including Reapit, Jupix, Dezrez, agentOS, Acquaint, VTUK and Veco, meaning there’s no need to re-enter an applicant’s information that’s already in your CRM when you need to order a reference.

See how Van Mildert referencing saves time

Get new joiners up to speed with minimal effort

I know from having run a business that training people is a huge time investment. We have a dedicated section on the Rightmove Hub full of videos to help your new team members get up to speed quickly with Rightmove and important agency basics. Use it to save time and supplement the face-to-face training you give your new joiners.

Check out the New Starter Centre

Learn time saving tips from other agents

There isn’t anyone better qualified to talk about how to save time in your business than people who do the same job as you. Our regular webinars bring you practical, proven tips from people who have faced the same challenges as you. Our webinar with Sally Lawson, “How to reduce the time it takes to manage your properties”, is well worth investing 45 minutes in to save hours every week.

View all webinars

Let me know your feedback

We are are busy working on a number of new lettings features based on your feedback that will support the growth of your business. If there’s anything you’d like to talk about, I’d love to hear from you so feel free to get in touch.