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CELA Learner Support
On this page, there’s lots of information to:
- Help you navigate the course (aka the Online Learning Platform)
- Help you study with learning support
- Help you book and prepare for your exam
Over the coming weeks and months we will be adding in even more help and advice to support you though your learning. So, please check back regularly or look out for notifications
Need some help understanding the Learning Platform?
Wondering where to start with your studies and revision?
The CELA qualification is delivered through online video content and a digital handbook for each unit. There is no classroom or in-person teaching. This means as an adult learner, you need to be self motivated and able to manage your time. To support your learning, our CELA study guide provides guidance on how to stay motivated, how to organise your learning and other top tips to ensure your learning journey is a successful one.
Content and assessment overview Download our Study and Revision Guide
Need some help with your exam?
The exam is held online via Person Vue’s secure examination platform. The platform allows the learner to sit a remote exam online in controlled conditions. The exam is entirely multiple choice and should not take more than 90 minutes.
The exam is taken in three sections, General Knowledge, Sales knowledge and finally, Lettings knowledge. You must score a minimum of 70% in each section to pass the exam overall.
If you pass, you will be notified right away and emailed your Level 3 Certificate for Estate and Letting Agents within 10 working days. Print it, frame it and display it with pride!
If you do not pass, whilst we do hope you pass first time, you will be able to book a re-sit direct with the examiner for a cost of £70 + VAT
Step by step guide to booking your exam through Person Vue once you have your codes:
Technical requirements:
System requirements and exam technical preparation
Before test day:
- Review your program’s test policies — like which forms of ID are accepted — on your exam program’s homepage
- Review study guides and prep materials, but don’t bring them with you!
- Complete any necessary system checks if you’re taking your exam online
- Plan to arrive early to get settled ahead of your scheduled exam
On test day:
- Be well-rested and eat a meal or snack
- Bring the proper ID with you
- Read all test instructions and candidate rules thoroughly
- Take your time and read exam questions carefully
We will be constantly updating and adding to the material you see here to support you with your learning journey.
Something missing? Need more support? Let us know and we will do our best to help or point you in the right direction.
