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Leading an agency when you’re in lockdown – with Matt Nicol

Webinar recorded live on

In the spirit of “we’re all in this together”, leading agent Matt Nicol of Nicol & Co joined us on 30th March us to kindly share his business’ plan of action for making the most of this period of lockdown. He covered everything from keeping his team busy and productive, to motivating himself, to using tech to do valuations. There are sure to be things Matt’s put in place that you could take on board in your own business.

We’re really sorry – we experienced technical issues recording the webinar, which means Matt’s screen did not record. The video above is audio only, however you’ll still be able to follow all of the content as it was a discussion between Lisa and Matt with no slides. You can listen back to the recording by pressing play above or read the summary notes of Matt’s key takeaways and answers below. 

Advice for leaders in the current situation

Keeping the business going and making money – what are staff working on?

Structuring teams and their days

Matt’s Top 3 Do’s and Don’ts

Matt’s answers to agents’ questions

Is there such a thing as “over-contacting” at this time?

How many calls do you think it’s reasonable for negotiators to make in a day from home?

How are you still taking on instructions during lockdown? How are you doing valuations?

How can we deal with existing vendors asking us to remove their properties?

How are you attracting new business that isn’t on your database?

How are your team overcoming the objection…why would I market my home now?