‘The Ombudsman’s Casebook’ – with Deputy Ombudsman, Jane Erskine and Director of Policy, Peter Habert

Webinar recorded Live 21st November 2018

This interactive webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to protect yourselves should a dispute occur.

Jane and Pete guided agents through the requirements of the The Property Ombudsman Code to help them understand how to resolve disputes with some real life case studies for them to give their vote on what the outcome should be based on what they learnt.

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