With so many pieces of legislation to consider in the private rental sector, one of the easiest to comply with could end up being the most expensive if not managed correctly.
Understand what steps you must take to ensure you get it right. Protect your tenants deposit correctly and avoid making errors which could incur fines and delay possession of your property.
With over 10 years at the front line of tenancy deposits and disputes, John King, Head of Member Services at Tenancy Deposit Scheme (TDS), will remind you of when to serve documents, what needs to be served and how to understand those vital dates.
In addition, you can find out what the new legalisation means to you in the world of tenancy deposit protection and how you can best communicate with your customers and avoid unintended ‘slip ups’.
This session is a must for all agents working in lettings.
John is the Head of TDS Member Services and has been working with all our teams for over 10 years. As a former practitioner in the lettings industry with over 25 years’ experience he takes a keen interest in Property Industry especially with all the changes in the Private Rental Sector. In addition to his work in Estate Agency John has worked within our Alternative Disputes Resolution team and is key to our customer focus to offer the best service we can in a changing property landscape.
John has presented many of the TDS Academy courses along with webinars, other training seminars, along with numerous industry forums and events. He is well versed and well-travelled throughout England and Wales helping all TDS members with tenancy deposit protection.
Advocating improvement through education and training John appreciates the ups and downs of a tenancy transaction experienced by all the parties; he brings knowledge, consideration and practicality to encourage the stakeholders involved to reach an acceptable solution to tenancy deposit disagreements and access Alternative Dispute Resolution where required.”
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