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Unit 4 – Legal and professional obligations
This unit covers legal and professional responsibilities in the property industry.
It includes consumer protection, professional negligence, data protection, money laundering,
anti-bribery obligations, and professional conduct expectations.
Key points
Identify current legislation in the UK that applies to the property industry.
Explain current data protection legislation and obligations when handling personal data.
Explain money laundering / proceeds of crime obligations and why checks are required.
Describe anti-bribery requirements and mandatory training obligations.
Explain what professional negligence is and why accurate record-keeping matters.
Describe how to deal with complaints in a professional manner.
Unit 10 – Residential lettings law
This unit covers legislation, guidelines, and statutory requirements in a residential lettings environment.
It includes tenant rights, fees, deposits, property standards, eviction protections and notices.
Key points
Explain current legislation regarding a tenant’s right to rent.
Explain the current provisions concerning tenant fees.
Describe legislative provisions concerning the standard of a let property including safety and contents.
Explain legislative provisions concerning protection from eviction.
List the notices that can be served on a tenant and when they apply.
Outline what an HMO is and licencing requirements around HMOs.