Success is…helping others
At Women in Estate Agency’s 2025 conference, we asked agents to pop into our video booth and tell us what “success” really means to them. One of the strongest themes that came through was the importance of acing it at work so you can be a role model, make family proud, and free up treasured time to spend with the people who matter most.
If like Jo, you get a satisfaction from “being able to help somebody get to where they want to be” then here’s some of the training your whole team can access for free through your Rightmove membership to take your team to the next level.
Get qualified with Rightmove
Rightmove’s Level 3 Certificate for Estate and Lettings Agents (CELA) is Ofqual regulated and Propertymark approved. That means agents who pass the independently adjudicated final CELA exam can apply to join Propertymark’s ARLA or NAEA associations and will be able to add MNAEA & MARLA post-nominals after their name.
Get qualified https://hub.rightmove.co.uk/get-qualified-with-rightmove/
Train the next generation of Letting Agents
Perfect for those just starting out in lettings, this course covers roles within lettings, common property terminology, guidance around professional conduct, basic lettings law and the fundamentals for progressing and managing tenancies.
Residential Lettings Induction https://hub.rightmove.co.uk/course/residential-lettings-induction/
Train the next generation of Estate Agents
Perfect for those just starting out in sales, this course covers roles within sales, common property terminology, rules and guidance around professional conduct, basic residential sales law and sales progression.
Residential Sales Induction https://hub.rightmove.co.uk/course/sales-essentials/
Turn complaints into opportunities
Our “Service Expectations and Complaint Handling” training course is all about helping your clients get to where they want to be by delivering first class service and turning difficult situations into opportunities to shine. Delivered by Lesley Horton, Deputy Ombudsman at The Property Ombudsman, and Richard Rawlings, renowned Estate Agency Trainer and Coach.
Service Expectations and Complaint Handling
Service Expectations and Complaint Handling https://hub.rightmove.co.uk/course/service-expectations-and-complaint-handling/
Manage your teams training
Training your team has never been easier. With Teams View, you can allocate and track their progress centrally and download certificates to prove completion of required training.
Teams View https://hub.rightmove.co.uk/profile/teams-view/
Join Women in Estate Agency
We’re proud to partner with Women in Estate Agency (WiEA) a not-for-profit group, run by a passionate team of volunteers with one core mission in mind: to strive for true equality at all levels within the estate agency sector. Check out the Women in Estate Agency website to see their latest plans or join their Facebook community to connect with like-minded agents.
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