Sales Skills Module 2 – Objection Handling
Module 2. Objection Handling.
In every sales environment, you’ll face customer objections. They’re a natural part of any sales process. In this module, you’ll learn the 5 steps in the sales process and how to handle specific objections.
After you have watched all 4 bite sized training videos in this module you’ll be asked to complete a short proof of learning test. Once passed you will be awarded your CPD certificate.
You will also have access to a pdf summary of the module to refer back to whenever you may need. Good luck with the test and we hope you enjoy module the second module.
Exclusive to Rightmove customers at no extra cost, RRP £195 per person.
The 5 step sales process
5 minutes 15 seconds
Content is available to logged in users
Objection handling techniques
5 minutes 36 seconds
Content is available to logged in users
Sample objections – your fees
4 minutes 58 seconds
Content is available to logged in users
Sample objections – market share / new agency
4 minutes 30 seconds – plus proof of learning
Content is available to logged in users