Module 4. Additional Revenue.
The “blended fee” allows you to produce a higher fee by delivering more value to the customer. The “jobs to be done” framework is about doing more for the customer before, during and after the transaction to increase your value. In this module, you’ll learn about additional revenue and using the +.- chart.
After you have watched all 3bite sized training videos in this module you will be asked to complete a short proof of learning test. Once passed you will be awarded your CPD certificate.
You will also have access to a pdf summary to refer back to. Good luck with the test and we hope you enjoy module the forth and final module in this course.
Exclusive to Rightmove customers at no extra cost. RRP £195 per person.
Upselling and cross-selling
4 minutes 52 seconds
Using the +.- chart
5 minutes 10 seconds
Designing a customer experience
5 minutes 30 seconds – plus proof of learning