Latest AI search innovations

Ask Rightmove is a beta tool, rolling out gradually and first to a subset of home-movers on Rightmove, on the desktop and mobile sites, as well as apps. For relevant users, it will now feature on the main Buy/ Rent search results pages. Currently, Ask Rightmove will not appear on the dedicated New Homes or Student Property results pages.

Ask Rightmove on search results will help make it even easier for home-movers to find properties that meet their criteria by helping them compare homes and understand local areas.

Ask Rightmove will provide responses to questions about a range of nearby local amenities such as leisure facilities, parks and green spaces, transport links, supermarkets, restaurants, bars and cafes. This information is provided by Google Maps.

Ask Rightmove also provides responses to prompts relating to local schools, such as what schools are nearby and their quality; this information is taken from the property details page and utilises third party data.

Yes. A home-mover can query a specific property by asking a question about the property on a specific road, or by identifying the property in some other way, such as ‘the third property from the top’.

Ask Rightmove will answer questions about a property using the information provided by the partner when they uploaded the property to Rightmove, via Rightmove Plus or their CRM system.

We limit the scope of what the tool can answer and apply guardrails to unsupported queries. If a home-mover does a search which is not allowed or supported, we will return a message to confirm we are unable to answer the question and clarify what the chat can assist with.

If the user asks the assistant for a summary of the property, the assistant will direct the user to refer to the property details page for full information as a part of its response.

Home-movers select properties they want to compare from within the results, or prompt Ask Rightmove to compare properties within the results that meet certain criteria.

Up to 5.

Property comparison tables will always show price, property type, number of bedrooms and number of bathrooms. If a home-mover has specified additional specific criteria as part of their comparison prompt, this information will also be presented. Where information is not available for a property, perhaps because the partner has not supplied it, the information will be identified as not being available for the relevant property.

Ask Rightmove uses the information provided by the partner when they uploaded the property to Rightmove, via Rightmove Plus or their CRM system. This includes structured data, such as bedroom number, property type, price/rent and tenure, as well as unstructured data such as the property description.

Ask Rightmove will answer questions about a property using the information provided by the partner when they uploaded the property to Rightmove, via Rightmove Plus or their CRM system. This includes structured data, such as bedroom number, property type, price/rent and tenure, as well as unstructured data such as the property description.

Where information required to answer a prompt is not available, this will be explained and the home-mover encouraged to contact the listing agent for the relevant information.

Nevertheless, AI can make mistakes or misinterpret requests. Ask Rightmove is labelled as a Beta and disclaimers are clearly visible, for example:

AI is smart, but it can be inaccurate. Check key details before relying on it.

Continue to upload as much structured property information as you are able to and continue to accurately describe the property in a way that highlights its unique and best features. Continue to follow all existing best practice.

No. Ask Rightmove highlights what’s unique about partner properties and what is most important to home-movers. It is powered by the information provided by the partner, as well as information on the local area benefits. Home-movers will need to contact the partner for additional information and expert insights or guidance.

Ask Rightmove was built in collaboration with Google Cloud and is powered by Google’s Gemini models.

The Ask Rightmove tool does not sell or pass users’ personal data to third parties. We do not expect to receive any sensitive information or personal data. However, any personal data will be processed in line with Rightmove’s existing data protection and privacy standards (our Privacy Policy is here: Privacy Policy).

No. It is not possible to turn off Ask Rightmove for a particular property, branch or partner business.

Ask Rightmove will use the information and description provided by partners to answer responses. If partners describe property as being a blank canvas, offering opportunity, requiring modernizing, or similar, Ask Rightmove will use this in answering relevant prompts, or in relevant property comparisons.

Equally, if partners describe a property as being modern, in excellent condition, recently renovated, being of a high specification, modern or immaculate finish, or similar, Ask Rightmove will use this in answering relevant prompts, or in relevant property comparisons.

Ask Rightmove will not make any other statements or judgements on a property’s condition. If prompted by a user for assessments of condition, Ask Rightmove will respond informing home-movers that condition is something only they can determine, based on what is important to them.

If prompted, Ask Rightmove will provide information on the average asking price for similar properties and the number of properties that average is based on. Averages are based on the search area (region, out code, draw area) and Rightmove’s asking price data. Rightmove will provide averages based on the most recent full calendar month as default. Where specified in a prompt, Ask Rightmove can alternatively use average asking prices based on 1 calendar month from 3 months prior, or 1 calendar month 12 months prior.

Where prompted, Ask Rightmove will also provide information on average sold price for similar properties and the number of sales that average is based on. The sold price average is based on the search area and sales data from HM Land Registry and Registers of Scotland for the last 12 months.

Yes, it was launched week commencing 9th March 2026.

ChatGPT users can browse the app directory in ChatGPT and connect to Rightmove. They can then type ‘@Rightmove’ in a prompt  to start discovering properties (e.g. “@Rightmove, show me family homes near Leeds, with excellent schools, for £400-£450k”), or ChatGPT can surface the Rightmove app, without a specific ‘@Rightmove’ in the user’s prompt, if it’s relevant to the conversation.

The user will need to be logged in to access the chat, however the Rightmove app is available to both free and paid ChatGPT users.

A carousel of listings will be returned showcasing a maximum of 5 listings. These are simplified property cards showing a property image, value, location, no. of bedrooms and no. of bathrooms. ChatGPT users wanting full details can click through to the Rightmove platform to access the existing Rightmove property listing, full property information, a range of consumer tools and partner contact details.

Yes, the Rightmove app is accessible by all ChatGPT users in the UK, from the Apps Directory within ChatGPT.

There is no need to do anything differently. Continue to follow existing best practices.

Yes, the Rightmove app in ChatGPT generates responses based on up to date UK property listings on Rightmove. Responses will include new-build and build-for-rent partner listings where these are relevant.

The carousel showcases a maximum of 5 listings, with sort order consistent with how your properties are displayed on the Rightmove platform (sales – highest price, lettings – newest listed), unless the user has specified a sort order in their prompt or key words have been used to return properties.