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The Rightmove Qualification (CELA) FAQs


Are you thinking about studying for our Level 3 Certificate for Estate and Lettings Agents (CELA)?

If you’ve got questions about the qualification, here’s some information to help you make a decision.

Back to the CELA Page

What is the Certificate for Estate and Lettings Agents (CELA)?
The Certificate for Estate and Lettings Agents (CELA) is our new formal qualification for estate and lettings agents.

We will be providing 120 hours of online and on-demand training from external industry experts before an independently adjudicated exam. The content will be regulated by Ofqual and the exam will be adjudicated by ABBE.

Providing you with the latest guidance and advice on a wide range of topics, the qualification is designed to boost your confidence in your day-to-day activities and give you an easy way to demonstrate your quality to sellers and landlords.

The online learning platform will launch towards the end of 2022. You can find out more detail on our dedicated qualification page.

CELA Page

What is the ABBE?
The Awarding Body of the Build Environment (ABBE) is part of Birmingham University and is regulated by Ofqual for a range of nationally recognised qualifications. Although the Certificate for Estate and Lettings Agents (CELA) is delivered by Rightmove, the final exam and the Level 3 Qualification itself is provided by ABBE as the awarding body.

Overview

When will the Certificate for Estate and Lettings Agents (CELA) be available?
CELA is due to launch towards the end of 2022. Make sure you register your details to be first in line for information, updates and access to the online learning.

Register your interest

How is the qualification studied?

CELA is studied entirely online. Once you’ve enrolled you’ll receive a digital handbook which contains all the information you need to study.

The handbook will be supported by over 90 hours of on-demand videos from expert tutors and a range of supporting content. You’ll also receive support through Rightmove as you study.

What will the qualification cover?

An overview of what will be studied can be found in the specification section on the CELA page. You’ll be taught by industry leading, expert trainers who will cover topics such as:

  • Legislation
  • Codes of practice
  • Generating opportunities
  • Delivering exceptional service
  • Property marketing

You can find a draft syllabus on our dedicated qualification page.

CELA Page

How does the Certificate for Estate and Lettings Agents (CELA) differ from qualifications by other providers?
Where most other providers deliver qualifications for estate agents and letting agents separately, CELA is one qualification for both. The content is written and delivered without jargon and in an easily digestible format.

It has also been specifically designed in response to the RoPA report and potential new, government imposed regulations for estate and letting agents. It aims to ensure you and your team are ahead of the curve.

How long will the qualification take?

The total study time is approximately 120 hours, but the content is entirely on-demand, so you can study at a pace that suits you.

What are the fees?
The training is free for Rightmove members. There is a fee of £215 (plus VAT) to sit the independent final exam provided by ABBE.

Are there any entry requirements?

The only requirements are that you are over 18 and that you are able to study online via on-demand video. CELA is appropriate whatever stage you are in your career. Everything you need to prepare for the exam will be taught through our online learning platform and supporting material.

The online learning

How is the online learning structured?
You will be able to access the online learning portal towards the end of 2022 via the Rightmove Hub (don’t worry we will make sure you can find it easily!).

The content is divided into distinct units, each covering a key area for modern estate and lettings agents. Each unit will be formed of a number of smaller topics which our expert trainers will run through in depth.

With our handbook to support and a range of additional materials, the online learning guides you through all of the topics within each unit and will advise you to take a mock assessment once you have reached certain milestones.

How many times can you sit each unit?
You can choose how many times you study each unit. Once you’ve completed a unit there will be a mock assessment to check your understanding and you’ll be given a performance indicator. We suggest that a green performance indicator (score of 75% or above) shows sufficient understanding for you to move onto the next unit.

What is the deadline to complete the CELA exam?
There is no deadline. Once you’ve enrolled on CELA you can study the qualification at a pace that suits you. We suggest you think about booking your exam once you’ve completed 70% of the online learning, providing you feel confident in your knowledge and your performance indicators are green.

Do I need to be a Rightmove member to enrol on for CELA?
Yes. If you’re not already a Rightmove member then you’ll need to register.

Register for Rightmove membership

What happens if I leave my branch whilst part-way through studying CELA?
You will need to be part of a branch with an active Rightmove membership to access the training for the qualification.

I’ve moved to a branch with an active Rightmove membership: You can continue with CELA. Please update your Hub profile information with the new branch details, especially your new email address.

I’ve moved to a branch without an active Rightmove membership: You will not be able to continue studying CELA because you will no longer have access to the Hub. If you have already booked and paid for your exam then you may still sit it, but unfortunately you won’t be able to access the CELA material.

The exam

Can I take the ABBE exam without studying the Certificate for Estate and Lettings Agents (CELA) online content?
No. Because Rightmove is the only provider of this exam, you must enrol onto our online learning platform before you can book the exam.

When do I sit the exam?
It’s up to you! We recommend you think about booking your exam once you’ve completed 70% of the online learning, providing you feel confident in your knowledge and your performance indicators are in green, but ultimately you can sit the exam when you feel ready.

If I fail the exam am I able to re-sit?
Yes, if you don’t pass first time then you’ll be entitled to one free re-sit of the exam.

The certificate

What will I receive when I’ve completed the Certificate for Estate and Lettings Agents (CELA) and exam?
You will be awarded with a ABBE Level 3 Certificate for Estate and Letting Agents (CELA). The certificate will be sent to you in the post once you’ve passed the exam. The award will come from ABBE, part of Birmingham University.

What is a Level 3 Certificate?
A Level 3 Certificate is a qualification which is awarded following successful demonstration that you have the practical skills required to work in a desired field. A Level 3 qualification is equivalent to an A Level.

How can I advertise my achievement?
You may wish to display your achievement at your workplace, and we’ll provide you with a lots of cool stuff to do this.

We also recommend you update the Licenses and Certificates section on your LinkedIn profile, your email footer, website and business card.

More details on all this will follow once the CELA platform is launched later this year.