While the Housing Health and Safety Rating System (HHSRS) sets out clear responsibilities for landlords and tenants alike, increasing compliance remains one of landlords’ top concerns and many tenants are still unaware about a lot of their responsibilities – creating a unique space for you, the agent, to win and retain customers through your knowledge and expertise.
In this webinar, Managing Director of The Guild of Letting & Management Ltd, Susie Crolla, helped you to:
1. Understand the HHSRS hazard categories and simplify the legal jargon.
2. Educate landlords and tenants about HHSRS.
3. Be proactive when dealing with housing conditions.
Through her 17 years of experience, Susie not only understands the foundations of landlords’ obligations under the Housing Act 2004 inside out, but also has hands-on experience in dealing with issues that require solutions, in particular matters relating to landlord and tenant law, maintenance, repairs and the life cycle of the tenancy.
This session will support your learning and revision for the Level 3 Certificate for Sales and Lettings Agents – CELA.
This session will count towards your Continuing Professional Development (CPD) hours and will award you a CPD Certificate.