Tricky tenancies can cost you and your Landlord time, effort and, above all, money. This Webinar gives Paul’s view on how to ensure tenancies go well and if they don’t how to resolve the issues, as well as retaining the Landlord.
Presented by Paul Shamplina, star of Channel 5’s ‘Bad Tenants, Rogue Landlords’ and founder of Landlord Action.
Content is available to logged in users
In this webinar, we’ll look at how to make best use of Featured Property to boost the exposure of your Rightmove listings. We’ll show you: • How to maximise enquiries... read more
In this webinar, we’ll look at how to make best use of Featured Property to boost the exposure of your Rightmove listings.
We’ll show you:
• How to maximise enquiries by choosing the right properties
• Ways agents are using these products to win more instructions, relaunch properties back to the market and support price reduction conversations
• How to measure the impact of using these products – and how to use the data available with your vendors and landlords
This interactive webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to... read more
This interactive webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to protect yourselves should a dispute occur.
Jane and Pete will guide you through the requirements of the The Property Ombudsman Code to help you understand how to resolve disputes with some real life case studies for you to give your vote on what the outcome should be based on what you've learnt.
The experience you give your customers is so important. One person can destroy the reputation of any brand in seconds. Internationally renowned consultant Penny Blake looks at the importance of... read more
The experience you give your customers is so important. One person can destroy the reputation of any brand in seconds.
Internationally renowned consultant Penny Blake looks at the importance of managing every expectation your customer has and making all interactions with your company positive – including the impact of the service you deliver over the phone and face to face.
Penny started Penny Blakes Associates in 1990 in response to a need across industries for a consultancy specialising in training businesses to be customer driven, not just product driven. The techniques she teaches have transformed organisations all around the world!
In 45 minutes we will cover:
• Levels of Service
• Moments of Truth
• Language
• Emotional You
• Rational you
Who is it for?
Everyone and anyone who is customer facing.
With competition between agents fierce in most areas, getting your brand noticed is more important than ever. In this webinar we’ll look at how to craft a stand-out message and... read more
With competition between agents fierce in most areas, getting your brand noticed is more important than ever. In this webinar we’ll look at how to craft a stand-out message and visual for your Featured Agent and Local Home Page banners on Rightmove.
We’ll cover:
• How to avoid the clichés in your marketing visuals
• Creating a killer marketing message that gets you noticed
• How to measure the impact of your brand marketing on Rightmove (and in general)
Fancy putting us to the test? We’re on the look-out for examples of banners that you’re using at the moment but aren’t 100% happy with. On the webinar our presenters will use your marketing material as a live example.
Please send us anything you’d like us to consider using on the webinar to webinars@rightmove.co.uk by the 20th of November. We’ll be in touch with you beforehand to confirm whether and how we’ll use it, and can keep things anonymous if you prefer.
This webinar is for agents already using Local Home Page or Featured Agent banners on Rightmove.
For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more
For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.
In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:
• Lead management - how to get more from your inbound enquiries.
• Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
• How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.
Who is this for?
• Sales Agents
• Anyone looking for the opportunity of growth
• Anyone looking to win and convert more
You’ve done all the hard work of finding a buyer, negotiating a price and getting an offer accepted…. only for a deal to fall through. Yes, fall-throughs are a fact... read more
You’ve done all the hard work of finding a buyer, negotiating a price and getting an offer accepted…. only for a deal to fall through.
Yes, fall-throughs are a fact of life in estate agency, but some things are absolutely within your control.
We’ve invited conveyancing expert Peter Ambrose and leading agent Nick Kier back to the studio to discuss how both sides can play a role in getting more sales to completion.
In this debate they’ll cover:
• What the warning signs are that a deal could collapse
• How to spot them
• What you can do to fix the issues and make sure your hard work is rewarded with a fee more often
Join us live for The Great Debate: Part 2! Are there any specific parts of the conveyancing process you’d like Peter and Nick to debate? If so, let us know and we’ll cover as many questions as we can.
There’s no denying that the market is very competitive. Agents are coming up against over-valuing and some areas are turning into a battleground over fees. So how can you win... read more
There’s no denying that the market is very competitive. Agents are coming up against over-valuing and some areas are turning into a battleground over fees.
So how can you win the vendor’s trust and ultimately be the agent that sells the property, without compromising on your fee or losing out to an over-valuation?
In this new webinar we’ll cover the techniques agents are using to help build vital trust between you and your next potential instruction.
We’ll look at how Rightmove’s free tools can help you to:
• Win more instructions first time around, without dropping your fee
• Win secondary instructions you originally lost to an over-valuing agent
• Make sure that, once you’ve won the instruction, you’re the agent that goes on to sell or let the property