What to do when tenancies go wrong

Webinar Recorded Live 11th September

Tricky tenancies can cost you and your Landlord time, effort and, above all, money. This Webinar gives Paul’s view on how to ensure tenancies go well and if they don’t how to resolve the issues, as well as retaining the Landlord.

Presented by Paul Shamplina, star of Channel 5’s ‘Bad Tenants, Rogue Landlords’ and founder of Landlord Action.

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Upcoming webinars

  1. 19th Mar
    2019
    9:30am - 10:15am

    Creating the Ultimate Rental Listing

    Our top tips for creating great Rightmove listings on lettings and how to measure and maintain success. Our research shows that more detail views of your listings means more enquiries,... read more

    Our top tips for creating great Rightmove listings on lettings and how to measure and maintain success.

    Our research shows that more detail views of your listings means more enquiries, leading to both a quicker let for your landlord and more potential instruction opportunities for you.

    In 45 minutes, we’ll cover:

    • The value of great Rightmove listings
    o Eye opening research from landlords and agents
    • 3 ways to maximise your detail views
    o Best practice tips on your photos, descriptions, pricing and much more
    • How you can measure and maintain success
    o Reports that will save you time, improve your landlord relationships and help you prioritise

    Who’s it for?

    Anyone responsible for:
    • Creating Rightmove listings/property adverts
    • Increasing the number of online enquiries you receive
    • Managing landlord feedback and pricing conversations.

  2. 20th Mar
    2019
    9:30am - 10:15am

    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
    • How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.

    Who is this for?

    • Sales Agents
    • Anyone looking for the opportunity of growth
    • Anyone looking to win and convert more

  3. 26th Mar
    2019
    9:30am - 10:00am

    How to combat lower fees and over-valuations with Rightmove tools

    There’s no denying that the market is very competitive. Agents are coming up against over-valuing and some areas are turning into a battleground over fees. So how can you win... read more

    There’s no denying that the market is very competitive. Agents are coming up against over-valuing and some areas are turning into a battleground over fees.

    So how can you win the vendor’s trust and ultimately be the agent that sells the property, without compromising on your fee or losing out to an over-valuation?

    In this new webinar we’ll cover the techniques agents are using to help build vital trust between you and your next potential instruction.

    We’ll look at how Rightmove’s free tools can help you to:
    • Win more instructions first time around, without dropping your fee
    • Win secondary instructions you originally lost to an over-valuing agent
    • Make sure that, once you’ve won the instruction, you’re the agent that goes on to sell or let the property

  4. 27th Mar
    2019
    9:30am - 10:15am

    Creating the Ultimate Rightmove Listing

    Our top tips for creating great Rightmove listings and measuring and maintaining success. Our research shows that more views of your listings means more enquiries, leading to both a quicker... read more

    Our top tips for creating great Rightmove listings and measuring and maintaining success.

    Our research shows that more views of your listings means more enquiries, leading to both a quicker sale/let for your client and more potential instruction opportunities for you.

    In 45 minutes, we’ll cover:

    • The value of great Rightmove listings
    o Eye opening research from vendors, landlords and agents
    • 3 ways to maximise your detail views
    o Best practice tips on your photos, descriptions, pricing and much more
    • How you can measure and maintain success
    o 3 reports that will save you time, improve your client relationships and help you prioritise

    Who’s it for?

    Anyone responsible for:
    • Creating Rightmove listings/property adverts
    • Increasing the number of online enquiries you receive
    • Managing vendor/landlord feedback and pricing conversations.

  5. 28th Mar
    2019
    9:30am - 10:30am

    Deposits made easy, with Tenancy Deposit Scheme

    TDS simplifies the process of tenancy deposit deductions. Listen in to Michael Morgan, Director of Dispute Resolution for advice and guidance on the causes of deposit disputes, top tips for... read more

    TDS simplifies the process of tenancy deposit deductions. Listen in to Michael Morgan, Director of Dispute Resolution for advice and guidance on the causes of deposit disputes, top tips for avoiding them, and how best to present a claim for deposit deductions.

    Knowing what an adjudicator will look for will also give you top tips for negotiating with tenants!

  6. 4th Apr
    2019
    9:30am - 10:30am

    Delivering a flawless customer experience with Richard Rawlings

    With customers, more demanding than ever, your customer experience needs to have a serious wow factor! The experience you deliver defines your agency, creates a buzz, instils trust, generates instructions,... read more

    With customers, more demanding than ever, your customer experience needs to have a serious wow factor! The experience you deliver defines your agency, creates a buzz, instils trust, generates instructions, saves sales, and future-proofs your business.

    We’ve invited award-winning agency trainer and marketing expert Richard Rawlings back to look at how the consumer’s expectation has evolved, how you can respond to this and the need to go way beyond the norm in order to get noticed and reviewed positively. This session promises to be packed with nuggets you can put to immediate use.

    Over 600 agents attended Richard’s previous webinar “The Psychology of Persuasion” and he never disappoints.

    “Fantatic Webinar and really helpful. I went out that same day and had two signed up instruction both of which with higher fees than we have been getting.”
    Jacob Heatley-Adams - Hunter French, Corsham

    “Just wanted to confirm that I really enjoyed the Psychology of Persuasion webinar, thought it was a good use of my time and gained some valuable ideas, one of which, ‘ the best close’, I have already tried with very positive results.”
    John Stace – Hunters, Wokingham

  7. 24th Apr
    2019
    9:30am - 11:00am

    The Tenant Fees Ban: 5 weeks to go

    The countdown to the 1st of June is fast approaching, we’ve invited David Cox, Chief Executive of ARLA Propertymark back to provide you with an update on the guidance and... read more

    The countdown to the 1st of June is fast approaching, we’ve invited David Cox, Chief Executive of ARLA Propertymark back to provide you with an update on the guidance and answer any questions you still have.

    Here is some of the fantastic feedback from the last webinar we ran on this topic:


    "Brilliant advice on a complex subject. The information was easy to digest and understand."

    "lots of questions and information were covered in a short space of time"

  8. 30th Apr
    2019
    9:30am - 10:30am

    Tips and techniques for capturing amazing property photos

    Do you want to stand out and create fantastic first impressions of both your properties and your brand? Photography pro Alex Stretton of joins us to share his practical tips... read more

    Do you want to stand out and create fantastic first impressions of both your properties and your brand?

    Photography pro Alex Stretton of joins us to share his practical tips and techniques to help you capture amazing shots that will help you stand out and create fantastic photos every single time.

    Alex, founder of Elements Property partners with agents across the country providing the tools, expertise and support to help them sell and let better, faster and with more wow factor.
    If you value the importance of great photos in your listings, you won’t want to miss this one!

    Alex will cover;

    • The impact great photos can have
    • The best camera and lens for the job
    • The only camera settings you need to master
    • How to compose your shots like a pro
    • Maximising visual appeal by enhancing your images