Let’s talk Anti Money Laundering Live with Mark Hayward. 

Recorded Live: 28th August 2018

The sector is coming under increased scrutiny from Government and law enforcement. Poor levels of SARs, increasing volumes of money laundering, the signing of the Fifth Money Laundering Directive in the EU (now a fact), and the future inclusion of lettings within the scope of this legislation further emphasises the need for compliance.

To help we invited Mark Hayward CEO, NAEA Propertymark in to the Rightmove studio to give his views and take your questions.

 

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  1. 24th Oct
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    9:30am - 10:30am

    "From start up to market leader in 12 months" with James Fontalba of Roman James Estates

    A year after starting his own estate agency business from his garage in February 2017, James Fontalba has grown Roman James Estates to become the market leading agent in his... read more

    A year after starting his own estate agency business from his garage in February 2017, James Fontalba has grown Roman James Estates to become the market leading agent in his area. Through several failures and ultimately his recent success, James has developed what he sees as a winning formula and we’re delighted to have him in the webinar studio to share this insight with agents across the UK.

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    After 10 years working for one of the region’s largest independent high street agencies, James Fontalba launched Roman James Estates from his garage in February 2017. He felt there was a gap in the market for a hybrid model of agency, with forward-thinking marketing that could be offered at a competitive fee. James is now the number one agent in his area – although it did take him two failed attempts.

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  2. 25th Oct
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    Winning instructions with Rightmove

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  3. 26th Oct
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    Raising standards as a valuer to win more instructions - with estate agency trainer, Julian O'Dell

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    Winning instructions is absolutely key to success. This webinar will help you get through more doors and secure more instructions from those valuations by improving closing techniques and overcome objections.

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  4. 30th Oct
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    Attract new Landlords and retain the ones you have

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  5. 6th Nov
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    9:30am - 10:30am

    What does it take to be an exceptional estate agent?

    Along with the Property Academy, we’ve analysed the performance of over 20,000 sales and lettings branches across the UK. The top 5% are then listed in the Best Estate Agent... read more

    Along with the Property Academy, we’ve analysed the performance of over 20,000 sales and lettings branches across the UK. The top 5% are then listed in the Best Estate Agent Guide with a rating of Exceptional.

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  6. 7th Nov
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    9:30am - 10:15am

    Creating the Ultimate Rightmove Listing

    Our top tips for creating great Rightmove listings and measuring and maintaining success. Our research shows that more views of your listings means more enquiries, leading to both a quicker... read more

    Our top tips for creating great Rightmove listings and measuring and maintaining success.

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  7. 8th Nov
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    Cyber security - how to protect your agency’s data, money and reputation

    Well known brands have experienced significant security breaches this year. But is cyber crime worth worrying about for smaller businesses? Absolutely. Small companies are experiencing data breaches or losing money... read more

    Well known brands have experienced significant security breaches this year. But is cyber crime worth worrying about for smaller businesses? Absolutely. Small companies are experiencing data breaches or losing money through cyber crime every day. What can you learn from recent security breaches in order to protect your own data, money and reputation?

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  8. 14th Nov
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    9:30am - 10:15am

    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
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  9. 15th Nov
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    Maximise on market conditions, using brexit to your advantage - with Josh Phegan

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  10. 21st Nov
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    ‘The Ombudsman’s Casebook’ – with Deputy Ombudsman, Jane Erskine and Director of Policy, Peter Habert

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    9:30am - 10:30am

    5 steps to exceptional experiences - with international trainer, Penny Blake

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    The experience you give your customers is so important. One person can destroy the reputation of any brand in seconds.

    Internationally renowned consultant Penny Blake looks at the importance of managing every expectation your customer has and that all interactions with your company are positive – including the impact of the service you deliver over the phone and face to face.

    Penny started Penny Blakes Associates in 1990 in response to a need across industries for a consultancy specialising in training businesses to be customer driven, not just product driven. The techniques she teaches have transformed organisations all around the world!

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  12. 28th Nov
    2018
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    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
    • How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.

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    • Sales Agents
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    • Anyone looking to win and convert more

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