Every phone call or email you receive could be from your client’s dream buyer or tenant. Or it could be your next vendor or landlord. How your team handle enquiries could be the difference between success and failure.
This guide is full of top tips from experts to help you deal with enquiries more effectively.
Hear from Penny Blake (international customer experience trainer), Julian O’Dell (leading estate agency trainer) and Josh Phegan (global real estate guru), plus lots more best practice advice.