Interview: Katrine Sporle, The Property Ombudsman

 “Are you an innovator or dinosaur?”

Katrine opened the proceedings at this year’s NAEA national conference in London with a thought provoking speech to get agents to sit up and think. She asked agents “What category do you fall in to, an innovator or dinosaur”

We asked Katine about common complaints, complaint resolution and the current state of the market regulations. Watch the interview below.

 

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