Since the Tenant Fees Act introduced a cap on tenancy deposits for assured short hold tenancies in June this year, there has been confusion over when amounts exceeding the cap should be returned.
Watch back John King, Head of Member Services at TDS, the UK’s longest running tenancy deposit scheme, as he demystifies the deposit cap. He explains when you need to return deposits exceeding the cap, when you don’t and what happens when a tenancy turns periodic.
John will take you through the legislation, providing practical guidance, before opening the floor to your questions.
Why risk a hefty fine by exceeding the cap, or leave yourself less protected by reducing the deposit when you don’t need to? Get the deposit cap right with TDS.
John is the Director of Customer Services at the Tenancy Deposit Scheme (TDS) and is a former practitioner in the lettings industry with over 25 years’ experience.
John has presented many training seminars, forums and industry events and has been involved in the successful TDS Academy training programme offered throughout England and Wales. His hands on work involves supporting our in house operations team dealing with member enquiries along with reviewing and updating key guidance documents to assist our membership.
Advocating improvements through education and understanding, John appreciates the many ups and downs of a tenancy transaction as experienced by all the parties; he brings knowledge, consideration and practicality to encourage the key stakeholders involved to find an acceptable solution to tenancy deposit queries and disagreements and where needed to access the TDS Alternative Dispute Resolution if required.
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