Peter Knight is the founder of the Property Academy and the Best Estate Agency Guide, as well as an award winning speaker and author.
The industry is changing. Are you going to adapt, or stand still and risk going backwards?
In a hard-hitting talk around the challenges of differentiation in estate agency, Peter covers the three important questions you need to be asking yourselves. He also shares his valuable insights from a recent trip to Silicon Valley where he soaked up knowledge from the likes of Airbnb and Google on how to truly be different. Themes covered:
Adapting to change
Having a purpose
Putting customers first
Delivering a premium service
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