Attract new landlords and retain the ones you have: Live Webinar 30th October

With the impending tenant fee ban, attracting new landlords is important and retaining the ones you have even more so.

With over 27 years in the game, Paul Shamplina, Founder of Landlord Action and star of Channel 5’s Bad Tenants, Rogue Landlords’, joins us live in the studio. He’ll share his experiences in what landlords really want, what makes them switch agents and what keeps them happy with their current agent.

This is a must attend for all agents working in lettings who are looking to grow your lettings portfolio and keep all your landlords happy.

Sign up here

30th Oct
2018
9:30am - 10:30am

Attract new Landlords and retain the ones you have

With the impending Tenant Fee ban, attracting new landlords is as important as retaining the ones you have even more so. With over 27 years in the game, Paul Shamplina,... read more

With the impending Tenant Fee ban, attracting new landlords is as important as retaining the ones you have even more so.

With over 27 years in the game, Paul Shamplina, founder of Landlord Action and star of Channel 5’s 'Bad Tenants, Rogue Landlords’, joins us live in the studio to share his experiences in what landlords really want, what makes them switch, and what keeps them happy with their agent.

This is a must attend for all agents working in lettings who are looking to grow their lettings portfolio and keep their landlords happy.

Sign up

 

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Upcoming webinars

  1. 24th Oct
    2018
    9:30am - 10:30am

    "From start up to market leader in 12 months" with James Fontalba of Roman James Estates

    A year after starting his own estate agency business from his garage in February 2017, James Fontalba has grown Roman James Estates to become the market leading agent in his... read more

    A year after starting his own estate agency business from his garage in February 2017, James Fontalba has grown Roman James Estates to become the market leading agent in his area. Through several failures and ultimately his recent success, James has developed what he sees as a winning formula and we’re delighted to have him in the webinar studio to share this insight with agents across the UK.

    This webinar will focus on the marketing you do as an agency. James believes the marketing most agents do is out of touch and out of date and he’ll run through the alternative approach his business takes that has got him to number one in his area. He’ll cover:

    • How to change the perception of your brand, and of estate agency in general, through your marketing
    • How to deliver a more personalised, tailored service that meets the modern customer’s expectations
    • Examples of marketing that’s delivered proven results

    Who is James Fontalba?

    After 10 years working for one of the region’s largest independent high street agencies, James Fontalba launched Roman James Estates from his garage in February 2017. He felt there was a gap in the market for a hybrid model of agency, with forward-thinking marketing that could be offered at a competitive fee. James is now the number one agent in his area – although it did take him two failed attempts.

    As a mentor for up-and-coming agents, don’t miss the chance to hear the lessons James has learnt along the way.

    Take part in this live session with extended Q&A on October 24th at 09:30am.

    Sign up

  2. 25th Oct
    2018
    9:30am - 10:15am

    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
    • How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.

    Who is this for?

    • Sales Agents
    • Anyone looking for the opportunity of growth
    • Anyone looking to win and convert more

    Sign up

  3. 26th Oct
    2018
    9:30am - 10:30am

    Raising standards as a valuer to win more instructions - with estate agency trainer, Julian O'Dell

    Winning instructions is absolutely key to success. This webinar will help you get through more doors and secure more instructions from those valuations by improving closing techniques and overcome objections.... read more

    Winning instructions is absolutely key to success. This webinar will help you get through more doors and secure more instructions from those valuations by improving closing techniques and overcome objections.

    Who this is for:
    Anyone responsible for carrying out valuations/market appraisals.

    Sign up

  4. 30th Oct
    2018
    9:30am - 10:30am

    Attract new Landlords and retain the ones you have

    With the impending Tenant Fee ban, attracting new landlords is as important as retaining the ones you have even more so. With over 27 years in the game, Paul Shamplina,... read more

    With the impending Tenant Fee ban, attracting new landlords is as important as retaining the ones you have even more so.

    With over 27 years in the game, Paul Shamplina, founder of Landlord Action and star of Channel 5’s 'Bad Tenants, Rogue Landlords’, joins us live in the studio to share his experiences in what landlords really want, what makes them switch, and what keeps them happy with their agent.

    This is a must attend for all agents working in lettings who are looking to grow their lettings portfolio and keep their landlords happy.

    Sign up

  5. 6th Nov
    2018
    9:30am - 10:30am

    What does it take to be an exceptional estate agent?

    Along with the Property Academy, we’ve analysed the performance of over 20,000 sales and lettings branches across the UK. The top 5% are then listed in the Best Estate Agent... read more

    Along with the Property Academy, we’ve analysed the performance of over 20,000 sales and lettings branches across the UK. The top 5% are then listed in the Best Estate Agent Guide with a rating of Exceptional.

    But what does Exceptional really mean? What do the best agents nationwide have in common? And what can you learn from them to take your own performance to the next level?

    We’ll share the secrets behind what the very best agents do to:
    • Generate more leads from every property they advertise
    • Maximise every enquiry
    • Secure more sales or lets, faster, and with fewer fall throughs
    • Win more instructions

    This webinar is full of advice on how you could improve each of these fundamentals of agency heading into 2019.

    Sign up

  6. 7th Nov
    2018
    9:30am - 10:15am

    Creating the Ultimate Rightmove Listing

    Our top tips for creating great Rightmove listings and measuring and maintaining success. Our research shows that more views of your listings means more enquiries, leading to both a quicker... read more

    Our top tips for creating great Rightmove listings and measuring and maintaining success.

    Our research shows that more views of your listings means more enquiries, leading to both a quicker sale/let for your client and more potential instruction opportunities for you.

    In 45 minutes, we’ll cover:

    • The value of great Rightmove listings
    o Eye opening research from vendors, landlords and agents
    • 3 ways to maximise your detail views
    o Best practice tips on your photos, descriptions, pricing and much more
    • How you can measure and maintain success
    o 3 reports that will save you time, improve your client relationships and help you prioritise

    Who’s it for?

    Anyone responsible for:
    • Creating Rightmove listings/property adverts
    • Increasing the number of online enquiries you receive
    • Managing vendor/landlord feedback and pricing conversations.

    Sign up

  7. 8th Nov
    2018
    9:30am - 10:30am

    Cyber security - how to protect your agency’s data, money and reputation

    Well known brands have experienced significant security breaches this year. But is cyber crime worth worrying about for smaller businesses? Absolutely. Small companies are experiencing data breaches or losing money... read more

    Well known brands have experienced significant security breaches this year. But is cyber crime worth worrying about for smaller businesses? Absolutely. Small companies are experiencing data breaches or losing money through cyber crime every day. What can you learn from recent security breaches in order to protect your own data, money and reputation?

    Duncan Hall, Head of Cyber Security at Millbridge Systems, joins us to outline the technical and organisational measures businesses of all sizes are required to put in place. He’ll talk through the simple, practical steps you need to be taking to protect your data, money and reputation.

    • What do you need to do to protect your customer’s data?
    • How can you minimise the costs associated with cyber security, but still get value for money?
    • Where can you go for ongoing advice?

    Submit your questions in advance to Duncan using the form below and we’ll get as many of them answered on the webinar as possible.

    Sign up

  8. 14th Nov
    2018
    9:30am - 10:15am

    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
    • How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.

    Who is this for?

    • Sales Agents
    • Anyone looking for the opportunity of growth
    • Anyone looking to win and convert more

    Sign up

  9. 15th Nov
    2018
    9:30am - 10:30am

    Maximise on market conditions, using brexit to your advantage - with Josh Phegan

    We’ve asked Josh to go into depth on what it takes to win in the new economy, how you can use Brexit to your advantage and what to do to... read more

    We’ve asked Josh to go into depth on what it takes to win in the new economy, how you can use Brexit to your advantage and what to do to make sure you finish 2018 strong.

    It's also time to set your intentions for 2019. How do you set it up for your best year yet, given the conditions ahead?

    He'll also cover how to build value for tomorrows consumer, what they find valuable and how to increase your fees.

    In this one session, you'll learn how to future-proof your business, to focus on the customer and get well past your competitors.

    Sign up

  10. 21st Nov
    2018
    2:30pm - 3:30pm

    ‘The Ombudsman’s Casebook’ – with Deputy Ombudsman, Jane Erskine and Director of Policy, Peter Habert

    This interactive webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to... read more

    This interactive webinar will give you a better understanding of The Property Ombudsman’s approach to reaching resolutions, what it is you should know and what information you must have to protect yourselves should a dispute occur.

    Jane and Pete will guide you through the requirements of the The Property Ombudsman Code to help you understand how to resolve disputes with some real life case studies for you to give your vote on what the outcome should be based on what you've learnt.

    Sign up

  11. 22nd Nov
    2018
    9:30am - 10:30am

    5 steps to exceptional experiences - with international trainer, Penny Blake

    The experience you give your customers is so important. One person can destroy the reputation of any brand in seconds. Internationally renowned consultant Penny Blake looks at the importance of... read more

    The experience you give your customers is so important. One person can destroy the reputation of any brand in seconds.

    Internationally renowned consultant Penny Blake looks at the importance of managing every expectation your customer has and that all interactions with your company are positive – including the impact of the service you deliver over the phone and face to face.

    Penny started Penny Blakes Associates in 1990 in response to a need across industries for a consultancy specialising in training businesses to be customer driven, not just product driven. The techniques she teaches have transformed organisations all around the world!

    In 45 minutes we will cover:

    • Levels of Service
    • Moments of Truth
    • Language
    • Emotional You
    • Rational you

    Who is it for?
    Everyone and anyone who is customer facing.

    Sign up

  12. 28th Nov
    2018
    9:30am - 10:15am

    Winning instructions with Rightmove

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think. In this webinar, we look at maximising what... read more

    For many agents, winning new instructions is top of the list, but for most, those opportunities may be closer than you think.

    In this webinar, we look at maximising what you already have as standard within your Rightmove membership. This masterclass includes:

    • Lead management - how to get more from your inbound enquiries.
    • Data mining - how to identify the instruction opportunities that are already within your Rightmove leads and reporting tools.
    • How to be the winning agent - using Rightmove reports to stand out from the crowd and convert valuations into instructions.

    Who is this for?

    • Sales Agents
    • Anyone looking for the opportunity of growth
    • Anyone looking to win and convert more

    Sign up

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