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Ask the experts – Customer support

Upcoming webinar: 29th August 2019, 9:30am - 10:00am

Categories: Maximising your Rightmove membership

Struggling to make the most of your Rightmove membership? Need help understanding our reports? Want to know how to refresh your property listings? Our experts can help.

In our new series of webinars, we’re giving you the chance to pose a problem to our team and get their expert advice.

How it works:

  1. Send us a message with a challenge you’re struggling with
  2. Live on the webinar, our experts will give you (and other agents watching) their advice in response to your challenge
  3. Question us further or just sit back, listen and learn

We’ll answer pre-submitted questions first and then open up the floor to a live Q&A.

We need your problems!
Need some advice? Send us a summary of your query you’d like us to tackle in the box below.


Jamie Whittaker – Customer Support Team leader

Jamie joined the company 4 and a half years ago as one of our customer experience advisors and developed over that time into the Team leader role. Jamie joined us after having spent time in the hospitality industry including owning her own pub. She is passionate about evolving customer experiences with Rightmove by making it quicker and easier for you to get your queries resolved as well as offering support and training along the way.

Krunal Raval – Customer Support Advisor

Kru has been with our customer service team for just over a year, joining us with previous contact centre experience in different industries. He gets real pleasure from talking to our customers and sharing his knowledge and insight to help you get the most from your membership.

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